1. Privacy Policy

   The legal address of the brand “Pontevecchio” is: Georgia, Tbilisi, I. Abashidze st. #46, in this privacy policy, the expressions -,,brand Pontevecchio”, “our brand”, “brand” (including the pronouns -,,we” and , “our”) refers to the brand’s headquarters at the specified legal address and its affiliated parties and stores.

   Please read carefully the Privacy Policy, which describes the handling of information (collection, use, transfer, distribution) that we collect from and about you while you visit our website, or use our mobile applications and other digital platforms (hereinafter “Platforms”). ), when you visit a Pontevecchio store, contact a brand representative by phone, or when you interact with us through social media platforms, which, in accordance with Georgian law, are also used further for direct marketing purposes. This Privacy Policy also explains how we collect information through cookies and related technologies when you visit our Platforms.

   When we offer products, whether online or over the phone through the brand’s Customer Service Center, you must read the applicable Terms of Sale, which govern the terms and conditions of any such purchase.

1.1 Changes and additions to this Privacy Policy:

Pontevecchio Brand reserves the right to make changes and amendments to these Terms and Conditions from time to time by posting relevant information on the website.

1.2 What information do we collect from you and for what purpose?

We will collect information from you in the following ways:

Some features of the Platforms require registration. During registration, you provide us with certain types of personal information, such as: your name, surname, e-mail, postal address and telephone number. By doing so, you authorize the brand to provide you with the services you have selected.
When you purchase products online or over the phone, we collect information such as your purchase details and relevant payment details. In addition, we collect personal information from you when you correspond with us (for example, when you are interested in one of our products or services), when you share your data with us when you visit a brand store, or when you talk to a Pontevecchio representative on the phone. Please note that telephone conversations are recorded for security, training, development and service improvement purposes;
If you choose to use a social media platform or other third-party service to interact with the Brand, we will collect the information you share with those platforms;
If you are ordering a product as a gift for someone else, we may ask for that person’s first and last name, personal number, mailing address, and phone number so that we can deliver the gift to the recipient.
We also automatically collect certain information about visitors to our Platform, which is described in the section below titled “Cookies and Other Information We Automatically Collect”;

1.3. Use of data

Pontevecchio uses the collected data for various purposes:

in exchange with you;
to manage and fulfill purchase and repair orders; to make deliveries; to provide after-sales service;
to manage our accounts and records;
To respond to your questions and requests and to assist users;
to share information with you, including news, announcements and administrative messages, such as order confirmations;
to identify services and products that are similar to products and services you have already purchased or requested;
To send you marketing communications related to Pontevecchio and our partner third parties (including e-mail and social media targeted advertising material) that may represent your area of interest, unless you opt out of receiving such information (see the subsection below “ Your Choices” for more information on how you can manage these updates);
To develop and implement effective marketing activities to develop our business;
to process and manage customer payments;
to detect and prevent financial crime, fraud, or other illegal activity, to manage our risks and those of our customers;
To study users’ use of our platforms, collect and process information in order to continuously improve the Pontevecchio brand, its platforms, products, services and offers.

to exercise rights and obligations;

to monitor/supervise the use of our services;

1.4. Cookies and other information we collect automatically

Like most platforms, Pontevecchio remembers IP addresses and uses cookies and similar technologies that allow us to collect information about users and user behavior. For more information on how the brand uses cookies and similar technologies, see our cookie overview.

1.5. What are cookies?

Cookies are small text files that are stored on your computer, tablet or mobile phone. They allow the Platforms to remember you and how you used the Platform on each visit. Cookies are widely used in order to make the website function, or function more efficiently, as well as to provide information to the platform owners.

We use cookies that enable us to provide you with services and allow the platform to remember your past choices and information you have filled in (eg which language you prefer). Based on your past use of our platforms, Pontevecchio uses cookies to inform and optimize. The logs help us to determine your online activity in order to provide you with an offer that is more relevant to you or to limit the number of times you see advertisements.

We use the following types of cookies:

First-party cookies – sent by us to your computer or mobile device; They are only used by Ⴀleqsandria to recognize your computer or mobile device when you revisit our Platform;
Third-party cookies – provided to us by third parties. We use third-party cookies for functionality, performance/analysis, advertising and social media purposes.

Cookies can remain on your computer or mobile device for varying lengths of time. Some cookies are “session cookies”, meaning they only exist while your browser is open. Session cookies are automatically deleted when you close your browser. Other cookies are “persistent cookies”, which means they persist even after your browser is closed. Persistent cookies can be used by a website to recognize your computer when you reopen your browser and access the website again.

1.6. What types of cookies do we use?

We use the following types of cookies:

1.7. How to control or delete cookies?

We use minor cookies based on your consent. You have the right to restrict access to cookies or block them on our platform and we explain below how to exercise this right. However, please note that some of the services/services we offer may not function if you block or delete cookies.

Most browsers allow you to change cookie settings. These settings are usually found in your browser’s “Options” or “Preferences” menu, or you can use your browser’s “Help” function for detailed information.

If you would like more information, please visit http://www.aboutads.info/choices/. More details on how businesses use cookies are available at www.allaboutcookies.org. We cannot be responsible for the effectiveness or appropriateness of any third-party cookie restriction settings.

1.8. IP addresses

We collect information about the technical devices used when using our Services, including, if applicable, your Internet Protocol IP address, location data, operating system, log-in time, and browser type. We use this information for internal reporting purposes and to better understand user behavior. Contractors providing advertising, marketing, sponsorship or other services may obtain the above-mentioned data by granting appropriate access on our part.

1.9. advertisement

The Platforms use third parties, such as ad networks and ad exchanges, to serve you advertisements on third-party platforms after you leave our Platforms. We use third-party analytics and other services to allow us and/or third parties to obtain information about Platform usage, ad viewing, and the effectiveness of direct marketing campaigns (which, in turn, may influence the content of advertising media we send in the future) Network advertising Advertisers are third parties that place their own advertisements based on a user’s use of our Platform and other applications or the Sites. This allows us to identify customer focus groups when offering new products and services and to provide our audience with more relevant content and offers.

Third-party tracking technologies are not controlled by Pontevecchio, regardless of their connection to brand platforms or advertisements, and their use is governed by the privacy policies of the respective third parties. Therefore, third parties’ terms of service, privacy policies, permissions, notices and choices should be considered in light of their collection, storage and sharing practices. We are not responsible for the policy practices of third parties.

You have the ability to choose the delivery of advertisements. You may opt-out of receiving certain types of behavioral advertising by visiting the third-party websites described above under “How to control or delete cookies”. We cannot be responsible for the effectiveness or appropriateness of any third-party cookie restriction settings.

1.10. Location Services

Some of our services may use information about your location.

These services, which are mainly offered by mobile devices and applications, give you the opportunity to give your consent to the use of location services, which, for example, process information about GPS, sensors, “beacons” or Wi-Fi connection points, in order to provide more personalized services take advantage. If you no longer want to use such services, you can turn off the mentioned function in the settings of your device.

We may also disclose your information to government agencies or entities, regulatory authorities or any other person pursuant to applicable law, regulation, court order or official request, instruction issued by a government regulatory authority and in accordance with the purposes or any similar process conducted under applicable law.